Refund & Return Policy

Last Updated: July 22, 2026

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Thank you for shopping with us! Because all our products are made to order through our print-on-demand production partner, Printify, we are unable to accept returns or exchanges for items ordered in the wrong size, color, or design or for buyer’s remorse.

Please review your order carefully before completing your purchase.

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Returns & Exchanges

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Since each item is custom-made specifically for you, we do not accept returns or exchanges except in cases where:

• Your item arrives damaged.

• Your item has a manufacturing or printing defect.

• You receive the wrong item.

If your order qualifies under one of these conditions, we'll gladly work with you to resolve the issue.

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Reporting an Issue

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If you receive a damaged, defective, or incorrect item, please contact us within 30 days of receiving your order.

To help us process your request, please include:

• Your order number

• A brief description of the issue

• Clear photos showing the problem

• Photos of the packaging, if applicable

Once we review your request, we may offer a replacement or a refund, depending on the circumstances.

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Refunds

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Approved refunds will be issued to your original method of payment.

Please note that it may take 5–10 business days for your financial institution to process and post the refund after it has been issued.

Order Cancellations

Orders may only be canceled before production begins.

Because our products are made to order once production has started, we are unable to cancel or modify an order.

If you need to cancel or update your order, please contact us as soon as possible after placing it.

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Incorrect Shipping Address

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Customers are responsible for providing an accurate shipping address during checkout.

If an incorrect address is provided and the order has already entered production or shipped, we may not be able to issue a refund or replacement.

Lost Packages

If your package appears to be lost in transit, please contact us and we’ll work with the shipping carrier and Printify to investigate the issue.

If a package is confirmed lost, we will work with you to provide an appropriate resolution.

Items Marked as Delivered

If tracking shows that your package has been delivered but you cannot locate it, please:

• Verify the shipping address on your order.

• Check with household members or neighbors.

• Contact your local postal carrier.

If you still cannot locate your package, please reach out to us. While we cannot guarantee refunds for packages marked as delivered, we will do our best to help resolve the situation.

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Contact Us

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If you have any questions about this Refund & Return Policy or need assistance with your order, please contact us through our website’s contact page.